We pack your items in a completely opaque thick brown cardboard box OR opaque high strength un-tearable poly bag. We don't put any indication of product name in the package on the packaging box, if some cases we need to declare the same then we put the shipping decleration. This ensures complete privacy of your order and safeguards quality and packaging of your order.
Invoice needs to be sent along with the package due to various states/courier regulations. Generic name of the products eg. Personal Care Prouct OR Ready Made Garments will be mentioned on the invoice.
We shall be sending the tracking URL of the courier so that you can track the delivery yourself also.
We have a tie up with major international shipping companies like FedEx , DHL, UPS, EMS and some Indian shipping companies like Bluedart, DTDC, Ecomm, Speed Post, First Flight
We offer 3 to 7 Days Delivery on most products bought on the site. The products ordered will be at your doorstep within 7 business days (Monday to Friday), of your payment having been cleared. For orders which are placed using Credit Card/Net Banking Payment Option and are under Verification, the delivery start date is applicable post the payment has been verified.
Items are only delivered on business days. Apart from Sundays, there are certain holidays throughout the year that are not considered as business days. Deliveries will not happen on these days.
Shipping is FREE for all orders above Rs 499.
For orders less than Rs 499, nominal shipping fees of Rs 50 is levied.
The shipping charges will stay the same irrespective of the size of the order. Even if it costs us more to ship your Order to you, we bear the extra cost.
The total shipping charge for your Order will be displayed once you proceed to check out.
Octroi charges wherever applicable is prepaid and not to be borne by the customer.
It is our endeavor to ship all items in your Order together; however this may not always be possible due to product characteristics, or availability. Also there may be restrictions on accepting Orders for certain pin codes as cannot be shipped to those destinations. In such scenarios, order will not be accepted online and message will be displayed requesting to provide an alternate pin code.
Currently, each order may be shipped only to a single shipping address. If you wish to ship products to different addresses, you need to place multiple orders.
In instances where customer places multiple orders within a day or two, we might combine orders and ship them together.
We offer optional gift wrap in case you want to surprise someone or you want additional layer of privacy. This is made available at a nominal charge of Rs 30.
Delivery delays due to customer unavailability or discrepancies in billing address or failures in providing contact number for delivery. (If the courier has come to the shipping address within seven business days and not been able to get delivered. The courier may or may not contact you before coming - that is something we have no control over)
Delivery to certain areas eg. North Eastern states, Jammu & Kashmir, Remote areas in Hills etc. may have a longer delivery period due to lack of accessibility, poor weather conditions, security reasons etc.
In case of cities dealing with law and order situations, delivery of courier might get temporarily effected.
When ordering goods from littledesire.com for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from littledesire.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. In case you do not pay Import Duties & Taxes levied by your respective country, your product will be seized by your country, as per their laws & rules. No refund can be done in these cases.